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  • Fast, efficient and reliable service
  • High quality of workmanship
  • Give value for money
  • Deliver contracts on time and within budget
  • Provide added value by going that ‘extra’ mile

Work was carried out to a very high standard. The project was managed very well and all planned appointments by various trades were kept. I was given a date and time designated for morning or afternoon. Excellent service.

MR – Glasgow – MAR 2016

I just wanted to say how delighted we are with the reinstatement to our church by your company. The communications have been excellent and helpful and the standard of workmanship is second to none. I also want to compliment all of your workforce, management, trades, labourers, sub-contractors alike, for their attitude, conduct and respect during that time. They are a credit to your company. I wish you continued success in the future.


Thank you to you both for all your help and support throughout the reinstatement project. You have both been excellent throughout and it has undoubtedly helped make this process far easier to go through. Angela and I are delighted with the house and the quality of finish….and can now sleep safer with the flood doors installed.

Allan Hamilton – Crossford –Mar 2015

As I have said before, picking up the other company’s defects was not an easy one for you but I am very pleased with all your trades who have been excellent workers and great to have around. It has also been a bonus to have had the project well managed and with no agency workers!

Mrs Alexa Munro – Edinburgh –Dec 2014

May I say how impressed I was with your service and workmanship. Thank you very much for a good job well done.

Mrs Gilmour – Stirling –Nov 2014

I would like to say a huge thanks to everyone at TRS for the superb renovation works carried out at my home. The finished quality of the works is first class and Angela and I are delighted with the finish that has been achieved. It’s safe to say the last 10 months have been challenging while our house was reinstated from flooding but you and your team helped us through this and guided us through the myriad of decisions that had to be made as we went along.

The reason we chose to work with TRS was the professional nature you displayed when we met Brian. I was very impressed when you visited our home just after the flood that you took time to ask how we were and talked us through the process we were about to enter into. It was such a comfort to deal with someone that ‘humanised’ the process and understood that, first and foremost, this was our home and discussed things in a manner that was sympathetic to the emotional strain that we were under at the time.

It is safe to say that attention to customer care runs deep within the DNA of your business as I found all of your team a pleasure to deal with. There is always unforeseen circumstances in a project of this scale but I always felt your team had everything under control and offered solutions to me. Every one of your team displayed a professional and friendly attitude at all time and please extend my thanks to them. I would like to say a particular thanks to your joinery team (Wullie and Johnny) as their support was second to none. They had an unwavering ‘can do’ attitude at all times, always had a smile of their faces and made me feel that any anything I asked was no trouble at all. They are a huge credit to your business Brian and the pride they take in their work is very easy to see.

I would have absolutely no hesitation in recommending TRS to anyone undertaking building and renovation projects.

Thanks again to everyone at TRS.

– Allan Hamilton – Rosebank –Nov 2014

Wendy and I have been very impressed by all your operatives at TRS - courteous, punctual, and, above all , excellent tradesmen who specialise in doing an outstanding job - to date , we have had at least 10 of your employees at our property, and, without exception, they have been a credit to your company.

– Rod McLelland – Paisley –July 2014

On behalf of all at Applus, I would also like to thank everyone at TRS for all of their effort and hard work in completion of these works, I know it wasn't any easy task with all of the furniture movement and tight timescale however the office is looking fantastic.

– Applus RTD – Grangemouth –22 May 2014

Thanks for the professional & personal service that you have provide throughout the contract. It has been a pleasure working with you. Good luck & thanks again for all your efforts.

– Michael Carolan – Malmaison Hotel – Dundee – 18 March 2014

I'd like to say how impressed we have been with Total Reinstatement Services. The very high standards and support, follow up and communication that they have given has been of an exceptional level. The quality of the people that we have met from the company has been excellent.In particular, given that you introduced us to TRS (the insurance company initially appointed another), I thought it appropriate to give you this feedback and to thank you for your introducing us to such an efficient and professional operation. I wouldn't hesitate to recommend TRS to anyone requiring their services.

– Colin Williamson (Inverkip)

Thank you for all your help with our shop claim. I am most grateful for your assistance and found TRS to be very helpful and to have an excellent workforce

– Pauline Edmonds, Owner of Signs and Designs, Perth (Jan 13)

Wanted to say how impressed I have been with Willie and the guys. God forbid it would happen again but in such an event I would want TRS to deal with it

Julie Forbes, Stonehaven (June 13)

I simply write to extend my sincerest thanks and gratitude for the splendid work conducted by you and your talented team, in transforming my house. When the flood visited me in August, I certainly wasn’t prepared for (and certainly never imagined) the dramatic facelift that would ensue. The house has never looked so good. Back then I must confess I wasn’t familiar with TRS and what they did, I know now that I had the best contractor I could have wished for conducting the restoration of my property.Once again thank you for your guidance, advice and professionalism whilst repairing the damage and giving me back a beautiful and comfortable home.

– Alan Laing, Comrie (June 13)

Just a quick note to say that the refurbishment and finish of the shop in Bathgate looks fantastic.

–Douglas Pilkington (owner) Capital Cartridges, Edinburgh

I wanted to place our appreciation on record because every aspect of our engagement with TRS has been simply outstanding.

– Andrew M Bruce, Falkirk, December 2011

This marks the end of what has been a truly traumatic year for me. I really appreciate everyone's professionalism and enjoyed the banter which helped lift my spirits.

– Jim Martin, South Queensferry, December 2011

May I take this opportunity to thank you and your team for such a great hassle free service. Your company has been the beacon of efficiency and professionalism which has been much appreciated.

– Nicole Combe, Gullane, December 2011

Total Reinstatement Services carried out the works as speedily as could reasonably be expected and organised an efficient clean up at the end. All workers were careful and courteous. Our thanks to all involved.

– Brian Pitches, Edinburgh, November 2011

I cannot commend TRS highly enough. They have made a difficult situation very manageable keeping us up to date at every stage and could not have been more professional or helpful

– Ron Cooper, Ceres, October 2011

I cannot praise the builders and TRS highly enough for the skills and professionalism demonstrated by their workforce during the period they worked on my house.

– Margaret Johnston, Blantyre, September 2011

I would once again wish to portray my gratitude to George for his above and beyond input. This has been a superbly well executed project with a very high quality finished product and several extremely grateful and happy owners.

– Kenneth Veitch, Director CRGP, 16 Nov 2012

Thank you and your team for the reinstatement works carried out at our house. Both Stuart and I are delighted with the standard and quality of the works carried out along with the service provided by TRS.

– Pauline Currie, 18 Sep 2012

We were very impressed by your workers and the quality of their work.

– Jan Cameron, 12 Aug 2012

An excellent job, very courteous and polite young men. Robert and his team also to be commended. Cleaning crew excellent and I wish I could afford them every week. Thank you to everyone at Total Reinstatement Services.

– K Donaghy, 31 July 2012

Excellent work and team(s) on site were very professional and courteous. Wouldn’t hesitate to engage services again.

– Paul Mudd, 21 July 2012

Rebuild and repair completed. A first class job carried out by an excellent labour team, can recommend your company.

– Alastair McNab, 22 March 2012

All work was carried out efficiently. We are very pleased with the result.

– Roy and Lyn Brown, 18 April 2012

I am extremely satisfied with all the work that was done by a very pleasant group of people.

– Diane E Carr

We have experienced continuous courtesy from every member of your organisation, together with work of the very highest quality. I want to place our appreciation on record, because every aspect of our engagement with TRS has been simply outstanding.

– Andrew N Bruce, MA Med FFCS

Well satisfied with the job. Guys were all friendly and done a great job – very pleased.

– G Smith, Hamilton Bowling Club